Terms & Conditions

Terms & Conditions of Use of this Website

This website is owned and operated by Velita, LLC (“Velita”) and contains material that is protected by international copyright and trademark laws. Velita grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Velita. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

Availability of this Website

We will do our utmost to ensure that availability of this website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Velita, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

Electronic Communications

When you visit Velita or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Prices and Availability

Prices and availability of items on this website are generally listed under each items description. These prices and availabilities are monitored and checked frequently. However, delivery estimates are estimates, and may not be relied on as anything more than estimates. As we process orders, we will contact you via email or phone as quickly as we can regarding issues with product availability.
Additionally, despite our best efforts, prices may be listed incorrectly due to human or computer error. If you have completed a purchase with an incorrect price, and that price is lower than the actual item cost, we will at our discretion contact you for instructions before the shipment of that item, or cancel your order for that item and notify you of such cancellation.
We cannot adjust the prices of items due to listing errors, or guarantee the availability of any item prior to sale.

Terms and Conditions of Sale

When you place an order to purchase a product from Velita, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we have shipped that product to you (“shipping confirmation e-mail”). That acceptance will be complete at the time we send the order confirmation e-mail to you. Any products on the same order which we have not been confirmed in a shipping confirmation e-mail do not form part of that contract.
Completing an order from Velita in any form constitutes acceptance of these terms and conditions.

ORDER CANCELLATION

Orders that have been placed with Velita may not be canceled once the shipping process has begun. Orders may not be canceled for any reason after three business days of receipt of the initial e-mail order confirmation.
If for any reason an order is canceled despite our order cancellation terms, the order will be subjected to a 20% non-refundable restocking fee equal to 20% of the order total.

Order Confirmation E-mail

An order confirmation e-mail is sent as a courtesy to our customers when an order is placed. We do our best to insure that these emails are accurate. From time to time, due to human and computer error, these emails contain incorrect information. Please contact support immediately upon receiving an email confirmation with questionable information. Please contact us via email to the email address below. We will do our best to correct this information. If incorrect information has been entered by you at checkout, we cannot be held responsible for mis-shipped items, or delayed orders. We will do our best to rectify any situations that arise there from. Incorrect information does not invalidate the other terms and conditions of sale.

Unauthorized Resale

We reserve the right to refuse any customer we suspect of unauthorized resale of any Velita products. Unauthorized reselling of Velita products is strictly forbidden, and will be considered a violation of these terms of agreement.

Velita also reserves the right to refuse sale to any customer we consider to be in violation of our terms of agreement.

Discount Codes and Special Offers

All discount codes apply to the original, non-discounted price of each item. Free-shipping codes only apply to orders shipped within the continental United States. Some items are not subject to discounts. We reserve the right to deny any discounts or special offers that have been applied incorrectly, or that have expired. Discount codes may be used only once per customer unless otherwise noted, and expire 90 days after issuance unless otherwise noted.

Discount codes and special offers may not be combined, unless otherwise noted. We try our best to keep the website working correctly, however acceptance of any discount code by our website does not automatically mean we are obliged to honor that discount.

Privacy Statement
Velita LLC ("Velita”) is committed to protecting your privacy. This Privacy Policy will advise you about how we protect your personal information collected by the www.Velita.com website (the "Site”), and about what choices you have concerning the use of that information. Please read this policy carefully. By using the Site and/or submitting any information to Velita through the Site you represent that you are over 13 years old.
We may need to change this policy from time to time in order to address new issues and reflect changes on our Site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

The Information We Collect Online and How We Use It
We collect information on our Site in order to make it possible for you to access all the features on our Site and to enhance your overall experience on our Site, as well as to communicate with you about our products, services and promotions. When you visit our Site, information we collect may include your name, mailing address, telephone number and e-mail address. We also monitor traffic patterns and Site usage to help us develop and improve the design and layout of the Site and display content that is most relevant to your geographic region when available.

Information Shared With Third Parties
We may use your contact data to send you information about Velita, new offerings and special values, and we may also send third party offers from sources trusted by Velita to our visitors who have indicated that they would like to receive these types of communications. You may always opt out of receiving future mailings by contacting us at the address listed below.

In addition, we may employ outside agents, meaning other companies or individuals to perform functions on our behalf, such as sending postal mail and email, conducting promotional activities, analyzing data, providing marketing assistance and providing customer service. These agents have access to personal information needed to perform their functions, but may not use it for other purposes. Except as provided in this Privacy Policy, we keep all of your personal information private and will not share it with any third party, unless you have authorized us to or we are legally required to do so. Velita may also release personal information when we believe, in good faith, that such release is reasonably necessary to enforce or apply the provisions of our Terms of Use or to protect the rights, property or safety of Velita, our users, or others.

Security of your information
Our Site has security measures in place intended to protect against the loss, misuse, and alteration of the information under our control. Velita uses industry standard encryption to help ensure that all the personal information you provide is encrypted and remains private. This helps to maintain the confidentiality of your information. We strive to protect your personal information, however, Velita cannot ensure or warrant the security of any information you transmit to us.

Links to Third Party Websites
To provide you with access to related websites, our Site may contain links to third party websites. By linking to such websites, you agree to review and agree to such third party website’s terms of use and privacy policies before using such website. Velita is not responsible for the privacy practices or the content of any of such third party websites. Velita is not affiliated with, and does not endorse or sponsor, any such third party website or any product or service of any such third party.

Correcting or Updating Personal Information
If your personal information changes, we will gladly correct, update, or remove any data you have previously provided to us. You may change your personal information at any time by contacting us at the address listed below. We may retain a copy of the prior version for our records.

Demographic Information
Demographic and profile data may be collected at our Site. Velita may post such information in the aggregate, without the disclosure of personally identifying information, on the Site or provide such information to third parties.

IP Address
Velita tracks IP (internet protocol) addresses for system administration purposes. IP addresses are logged per user’s session and help to determine how often areas on our Site are visited. Velita does not track IP addresses with any of your personal information, so we will never link an IP address to a specific user.

Cookies
We use cookies to improve your experience with the Site. "Cookies” are small pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. The cookies we use in and of themselves do not personally identify users, although they do identify a user’s computer. We use cookies to remember information users give us so they don’t have to reenter it each time they visit our Site. You are always free to decline our cookies if your browser permits. Even without a cookie, you will still be able to use most of the features on our Site.

Children’s Privacy
The Site is a general audience website and is not targeted or intended for use by children. We will not knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable consent. If we become aware that a user of the Site is under the age of 13 and has submitted personally identifiable information, we will remove such personally identifiable information from our files.

Your Acceptance of These Terms
By visiting the Site, you consent to the terms of this Privacy Policy and to the collection and use of this information by Velita. We will always fully disclose our privacy policies, and we will promptly post any changes to our policy on this page.
You agree that Velita may retain and use your personal information as described in this policy until you inform us that you do not agree with this Privacy Policy and agree that you will not use the Site for a reasonable time thereafter. By using this Site after we post any changes to this Privacy Policy, you agree to accept those changes.
If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use.

Contacting the Site
If you have any questions about this Privacy Policy, the practices of this Site, or your interactions with the Site, you can contact:
Velita LLC
79 Sullivan St
New York, NY 10012
212.334.1814
inquiries@Velita.com